Christy Trucking Co., Inc. is a long-haul common carrier centrally located in Mocksville, NC. The company specializes in textile-related freight and their primary lanes are from the South to the Northeast or California. Additionally, Christy operates brokerage, warehousing, and storage trailer divisions. The company has been in business since 1980.
When a customer asked Christy Trucking if they could temporarily hold merchandise in addition to their transportation fulfillment services, Christy recognized that they could offer contract warehouse services as an added service to their current customers and even as a primary service to new customers. Christy began a state-of-the-art warehousing division, which now totals 160,000 square feet of space.
However, the company quickly found that their old warehousing software, which had been efficient handling their previous needs, was not friendly to their current warehouse operationwith multiple units of measure, multiple methods of billing, and multiple customers' inventory. It became laborious to determine volumes handled and on-hand. This was problematic because Christy charges customers based on material handled (in-bound, out-bound, and transfers) and stored (for reoccurring storage fees). The company also felt that their DOS-based system was not adaptable to their changing needs.
Tim Allen, Controller of Christy Trucking, looked to the Internet for a solution and he found BarControl Systems & Services, Inc. He says, "Within days of my inquiry to BarControl, I had some general information. Within a week, I had several calls establishing my business needs. Within two weeks, I had a sales manager taking a closer look at our on-site operations, with a detailed proposal shortly thereafter.
"We chose BarControl's WMS(warehouse management system) because it has large system features, with more flexibility for tailoring the system to work effectively with our complex formulas and operations," says Allen.
The system saves Christy Trucking time and money. Alle explains, "We will be able to control our customers' inventory more efficiently... There will be far less labor required to analyze, manage, and bill with this system. Plus, as we grow, the system can grow too."
"Our system will be configured for batch processing, with all transactions done by a handwritten log and keyed into the system. We won't have to regularly do complicated conversions, find item information, or figure out billing formulas anymore."
Additionaly, customer service improved with the new system. Allen says, "Because we operate from several warehouses, a great deal of time has been spent searching for lost product and answers for customers. With the item tracking capabilities... we'll save hours and have quick answers for our waiting customers."
As an immediate return on investment, Christy Trucking is using BarControl's warehouse management solution to improve processes, boost efficiency, and better customer service - and, their system is ready to meet new challenges as the business grows.
Call now to speak with a systems specialist!