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Reverse LogisticsiBEM 2003 Customer RMA Generation
Screen
 Reverse
Logistics - n : The process of planning, implementing,
and controlling the efficient, cost effective flow of raw materials,
in-process inventory, finished goods and related information from
the point of consumption to the point of origin for the purpose of
recapturing value or proper disposal.
The iBEM 2003 reverse logistics module is not just the usual RMA tracking ability, but a complete Reverse Logistics system - a disposition by inspection and condition process to quickly and efficiently return products to market, route them for "rebox", direct them for transport to a T&R division for further evaluation, or stage them for liquidation. Exception handling is built in to handle special requests by such criteria as volume or serial number. Linked with the dock scheduling ability of iBEM 2003, this creates maximum efficiency. Key Reverse Logistics Features of iBEM
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